ICAP Contact Center provides advanced call reception services

We provide services for customer service and order taking, as well as outbound calling services for product promotion and appointment setting.

Its 350 workstations enable it to make or receive more than 180,000 calls per day.

As an external service provider to the largest organizations, pharmaceutical companies, public institutions, telecommunication organizations and banks in Greece, it has established successful long-term partnerships by achieving goals for his clients and maintaining win-win relationships. Achievements refer not only to quantitative levels but also to high quality communication with end customers, with respect to the brand of the company they represent and also with continuous effort to capture the desired results.